Progam Refund Policies
Transfer & Refund Policy: Camps & Academies
- Camp registration must be paid in full at time of enrolment.
- If the camp you are registered for is cancelled by Dalhousie Athletics, you will receive a full refund (prorated, if applicable).
- You may withdraw from a camp by emailing dalplexinfo@dal.ca up to seven (7) days prior to the camp start date for a refund subject to a $50+HST administrative charge (fee is applied to each camp refunded).
- Within seven (7) days prior to the camp start date there will be no refund issued except for medical reasons.
- There is a $25+HST administrative charge for a camp transfer.
- No pro-rated refunds will be given for any camp days that are missed due to illness or vacation.
- Please allow up to seven (7) business days for processing of all refunds.
Transfer & Refund Policy: First Aid, Swim Lessons, Fitness & Recreation Programming
- Program registration must be paid in full at time of enrolment.
- If the program you are registered for is cancelled by Dalhousie Athletics, you will receive a full refund (prorated, if applicable).
- Participants registered for a program may transfer or withdraw up to 7 days prior to the program start date with a $25+HST administrative charge.
- Within seven (7) days prior to the program start date there will be no refund issued except for medical reasons.
- No pro-rated refunds will be given for any program days that are missed due to illness or vacation.
- Please allow up to seven (7) business days for processing of all refunds.
Refund Policy: Personal Training Package
- Once purchased, personal training sessions do not expire.
- A pro-rated refund can be provided at any time, up to one year from the purchase date, at the discretion of the Fitness Coordinator.
- After one year, sessions will not be refunded, however, as they do not expire they can be used with a Dalplex Personal Trainer at any time in the future.
- There will be no refunds on missed sessions, as per the 24 hour cancellation policy.