Registration & Refund Policies

Program registration and refund information

Transfer & Refund Policy: League or Camp

• Registration must be paid in full at time of enrolment.
• Participants registered for a youth camp or league may transfer or withdraw up to 21 days prior to the camp start date. 
• All camp/league withdrawals/refunds are subject to a $25 administrative charge (fee is applied to each camp refunded). There is no charge for a camp transfer.
  
• Within 21 days prior to the cam or league start date, registrations are non-refundable unless:
  -a camp or league is cancelled by administrators, in which case a full refund of the registration fee will be issued.
  -if the child/youth cannot participate due to medical reasons, substantiated by a medical certificate.
• Refunds will be pro-rated if a child/youth participates in any of the sessions.
• All camp refunds must be approved by the camp coordinator.
  
• All league refunds must be approved by the appropriate Dal Tigers varsity coach.
• Please allow up to three (3) business days for processing of all refunds.
  

Refund Policy: Youth Program (exculdes camps, leagues and academies)

• Registration must be paid in full at time of enrolment.
• Participants registered for a youth camp or league may transfer or withdraw up to 7 days prior to the camp start date. 
• Within 7 days prior to the cam or league start date, registrations are non-refundable unless:
  -a camp or league is cancelled by administrators, in which case a full refund of the registration fee will be issued.
  -if the child/youth cannot participate due to medical reasons, substantiated by a medical certificate.
• Refunds will be pro-rated if a child/youth participates in any of the sessions.
• Please allow up to three (3) business days for processing of all refunds.
  

Refund Policy: Birthday party or group booking

• Party & group bookings must be paid in full at time of booking.
• Party & group bookings may be cancelled without penalty up to 21 days prior to the booking date.
• Party & group booking cancellations with less than 21 days notice are subject to a $25 administrative charge.
• All birthday party refunds must be approved by a Client Experience Centre supervisor. Please allow up to 3 business days for processing.