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Changes to Dalplex Access

Posted by Clinic Team on September 21, 2023 in Current News

Please note that effective Sept 22, 2023, the Dalplex client experience centre will require proof of your physiotherapy appointment upon your sign in for safety and security reasons, if you do not have a Dal Card or a Dalplex Membership card. 

To gain entry without a card, please show your appointment confirmation email or SMS message to the Dalplex staff when signing in. If you forget your device to gain entry, please give your verbal consent to the Dalplex staff to call the DPC to gain entry by appointment confirmation.

If you have booked an appointment same day, you will be required to give verbal consent to the Dalplex staff to call the DPC to gain entry by appointment confirmation.